Videos and Photos

Below is a video of Jack Lupo conducting training with Service Advisors during a Retail Dealer Training Session:

Get the Flash Player to see this content.


From Dealer Service Academy Training and In-Dealership, posted by Shawn Ryder on 7/26/2010 (11 items)




Generated by Facebook Photo Fetcher


Profit Improvement Calculator:

Calculate Your Investment

Dealer Service Academy Client Login


Monthly and Weekly Data
Tracking for DSA Coached Clients
Please Click Here

Dealer Service Academy Videos

Contact Us

Your Name (required)

Your Email (required)

Subject

Your Message

Dealer Service Academy Newsletter

* = required field

Why Us?

Dealer Service Academy’s distinct differentiator is the ability to offer leading service expertise, to deliver it via top-notch, interactive implementation and to make the connection between information and action. Interactivity is our hallmark.

Facebook:

Dealer Service Academy

Promote Your Page Too

DSA Quotes

Old friends pass away, new friends appear. It is just like the days. An old day passes, a new day arrives. The important thing is to make it meaningful: a meaningful friend - or a meaningful day.
Dalai Lama

Switch to our mobile site

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
Real Time Web Analytics